Using Alerts in Tyfoom

Using Alerts in Tyfoom

Intro

An alert in Tyfoom is a simple way to send communication to your employees while documenting that it’s taken place. Common examples of what companies send out through alerts include:

  • Employee Spotlights

  • Company News and Updates

  • Safety Alerts 

Sending an Alert



When you send out an alert, you can choose to send it out immediately or schedule it to be sent later. 

Step 1: Access Alerts

  • Go to Alerts

  • Click “Create Alert”

Step 2: Alert Details

  • Give the alert a name, this is like a subject line in an email and is seen by your employees

  • Select “High Priority” if necessary, which shows it marked as such to your employees

  • Enter the message

  • Acknowledgement Required: when selected it requires all employees to check an “Acknowledge” button in the app to show the alert as “read”

Step 3: Attachments

  • Add an attachment if desired, these can include:

    • PDFs

    • Images

    • 2-minute video (max)

Step 4: Schedule or Send Now

  • Alerts can be scheduled to be sent at any future date/time. Select “Schedule” to send later.

    • If selected, choose a time, date, and timezone for the Alert to be sent

  • To send immediately, select “Send Now”

Step 5: Assign and Send

  • Select who in the company should receive the alert

  • Select “Schedule” or “Send Now” (depending on your previous selection)

Draft Alerts

If you don’t want to send or schedule your alert yet, then once you have completed steps 1-4, you can choose “Save Draft”. 



Accessing Drafts

Step 1: Access Drafts

  • Access Alerts

  • Click “List Alerts”

  • Go to the “Draft” section

Step 2: Edit

  • Click the Action Button

  • Select “Edit”

  • Once ready, follow the previous steps to send

Scheduled Alerts

If you used the previous steps to schedule an alert, you can edit this by following these steps:

Step 1: Access Scheduled Alerts

  • Access Alerts

  • Click “List Alerts”

  • Go to the “Scheduled” section

Step 2: Edit

  • Click the Action Button

  • Select “Edit”

  • Follow the previous steps to send

Confirming an Employee Has Seen the Alert

Once an alert has been sent, you can check who has or has not seen that alert. You can do this in two ways:

Method 1: Specific Alerts

  • Access Alerts

  • Click “List Alerts”

  • Go to the “Sent” section

  • Search for and click the alert

  • Toggle between “Unseen” and “Seen”

Method 2: Employee History

  • Go to Employees
  • Select “List”

  • Click on the Employee

  • Choose “Alerts” from their history


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