How to Submit a Pause Request for an Employee
This guide walks you through how to submit a pause request for an employee in Tyfoom.
Go to app.tyfoom.com
1. View Pause Request Statuses
To get started, go to the pause requests page.
2. Create New Pause Request
Click "Add Pause Request" to create a new one.
3. Enter Pause Details
Select the employee, and the start and end date of the pause request.
4. Retroactive Pause Requests
You can apply a pause request retroactively. Admins can apply a pause for an employee for up to two weeks in the past. This is helpful when an employee is off work, and a pause request was not submitted beforehand. When applied retroactively, any incomplete assignments sent during the paused period are removed, and the employee’s score is adjusted accordingly.
5. Save Pause Request
Once you're ready, click "Save" to submit the pause request.
6. Confirm Request Submission
Once complete, you'll see a message confirming it was successfully created.
If you have any questions, please contact us at customercare@tyfoom.com.
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